Lead Delivery Manager

Who we are:

Roundglass is a wholistic wellbeing company working to empower healthier lives, stronger communities, and a more sustainable world.

That w in wholistic is intentional: We believe true wellbeing spans the whole human experience, from how we care for ourselves to our connections with others and the planet.

Roundglass creates real-world impact through two core pillars: Roundglass Giving drives our philanthropic work in communities worldwide, while the Roundglass Living app makes wholistic wellbeing accessible to individuals everywhere.

We built Roundglass on the belief that people thrive when they'resupported wholistically, and we apply this philosophy to how we work together as a team. If you're passionate about transforming communities and creating systemic change and

you want to contribute to a culture that embodies the impact we're creating, we'd love to meet you.

About the role:

The Resource & Delivery Manager – Changemakers supports RGF's scale-up by ensuring changemakers are planned, deployed, and developed effectively across initiatives. This role owns lightweight systems for resource planning, cross-training, upskilling, performance management, reporting and delivery operations, helping teams execute consistently and sustainably.

What you'll do:

- Resource planning & staffing: Forecast demand, track capacity/utilization, manage allocations, and flag coverage risks across initiatives. - Delivery management: Establish planning rhythms, track milestones/dependencies, surface risks, and improve execution consistency. - Cross-training & mobility: Run cross-training, rotations, and coverage plans to build bench strength and continuity. - Upskilling & learning systems: Operate a year-round learning plan (modules, cohorts, speakers/assets) tied to role needs and field realities. - Performance & growth: Support role clarity, progression criteria, goal cycles, feedback/check-ins, and development planning. - Budget support: Partner on people-related budgets (learning/travel), track spend, and recommend trade-offs for efficiency and impact. - Insights & improvement: Track core metrics (capacity, learning completion, feedback, progression, delivery health) and drive ongoing improvements.

Skills & Qualifications:

- 10+ years in resource/workforce planning, delivery/program management, talent ops, L&D systems, or portfolio operations. - Strong coordination across multiple stakeholders; comfortable building scalable, lightweight processes. - Budget and data comfort (tracking, insights, action). - Experience in social impact/education/nonprofit/community programs preferred. - Clear visibility on resourcing and delivery health across initiatives. - Stronger coverage, flexibility, and continuity through cross-training. - Consistent learning and performance practices that improve changemaker effectiveness. - Scalable systems that reduce friction and strengthen sustainability.