Senior Manager – Strategy & Business Operations

Role Purpose The Senior Manager – Strategy & Business Operations will act as a key execution and strategy partner to the Chief of Staff, supporting the Head of Cloud & Cybersecurity in driving business performance, strategic initiatives, and governance rigor. This role requires a strong blend of strategic thinking, structured execution, and senior stakeholder engagement, with responsibility for translating leadership priorities into measurable outcomes across the business. ------------------------------------------------------------------------------------------------------------------------ Key Responsibilities 1. Business Strategy & Planning Support formulation and execution of the Annual Operating Plan (AOP) and multi-year strategy Translate strategic priorities into structured initiatives with clear milestones and ownership Track progress against strategic themes and course-correct where required 2. Performance Management & Business Rhythm Own BU-level performance tracking, dashboards, and executive scorecards Lead monthly and quarterly business reviews, including data consolidation and insight generation Identify performance gaps, root causes, and recommend corrective actions 3. Strategic Program Execution Drive cross-functional strategic programs on behalf of the BU Head and Chief of Staff Coordinate across product, sales, finance, delivery, and technology teams to ensure execution discipline Proactively manage risks, dependencies, and escalations 4. Financial & Commercial Oversight Partner with finance to track revenue, margins, cost levers, and investment performance Support deal reviews, pricing discussions, and business case evaluations Highlight structural issues impacting profitability or scalability 5. Executive Governance & Leadership Enablement Prepare high-quality materials for leadership forums, operating councils, and board-level reviews Ensure governance forums are outcome-oriented, with clear decisions and follow-ups Act as a delegate for the Chief of Staff in select forums as required 6. Stakeholder Management & Communication Engage effectively with senior leaders across the BU and corporate functions Drive crisp, fact-based communication and executive storytelling Serve as a trusted point of coordination for priority initiatives ------------------------------------------------------------------------------------------------------------------------ Skills & Competencies Strong strategic and analytical thinking Proven ability to operate with senior leadership and influence without authority High execution rigor, ownership mindset, and attention to detail Excellent written and verbal communication skills Ability to manage complexity in a matrixed organization ------------------------------------------------------------------------------------------------------------------------ Experience & Qualifications 8–12 years of experience in strategy, business operations, consulting, or enterprise PMO roles Prior experience in Cloud, Cybersecurity, Technology, or Enterprise B2B environments preferred Demonstrated experience working closely with CXO / BU Head–level stakeholders MBA or equivalent postgraduate qualification preferred