Job Description
Position Title: Assistant General Manager – Sales
Experience in Years:
Location: Mumbai
About the Company:
Malpani Arcade Private Limited
is proud to bring the globally celebrated entertainment brand
Dave & Buster’s
to Bengaluru, Mumbai, and Delhi. Renowned for combining great food, drinks, arcade games, and event experiences under one roof, Dave & Buster’s offers a unique venue for unforgettable celebrations, corporate events, and casual get-togethers.
Job Overview:
We are looking for a
passionate, strategic, and results-driven Assistant General Manager – Sales
to join our dynamic marketing team.
The AGM – Sales will own the
national sales strategy for Dave & Buster’s India , driving revenue growth across multiple locations through structured sales processes, team leadership, and strategic partnerships.
The role will oversee
store-level sales teams , standardize sales practices across locations, and build scalable sales channels to support business expansion.
Key Responsibilities:
1. National Sales Strategy & Channel Development
Develop and implement a
national sales strategy
across all locations in India aligned with overall business objectives and expansion plans.
Standardize
sales processes, pricing frameworks, and sales playbooks
across stores to ensure consistency and scalability.
Identify
new revenue streams and growth opportunities
across cities and markets.
Drive
pre-opening and launch sales strategies
for new store rollouts to ensure strong revenue ramp-up.
Establish and nurture
regional and national partnerships
for long-term growth.
Build structured
sales channels
for Corporate accounts, School and college partnerships, Residential communities, Institutional tie-ups
Strengthen relationships with
event agencies, travel operators, and community networks .
Drive
repeat business
through loyalty programs and structured key account management.
2. Sales & Revenue Growth:
Drive revenue growth through
corporate sales, group bookings, events, birthdays, and parties
supported by annual and monthly sales plans.
Expand business opportunities via
B2B tie-ups, outreach programs, and loyalty initiatives .
Build and sustain
long-term partnerships with corporate clients and institutions .
Track and improve sales performance through
forecasts, pipelines, and conversion ratios .
3. Leadership & Team Management:
Lead, mentor, and manage the
sales team across locations .
Set
sales targets, KPIs, and performance metrics .
Conduct regular
performance reviews, coaching sessions, and evaluations .
Coordinate closely with
Operations, Finance, and HR
for seamless execution.
4. Coordination with Operations & Marketing
Ensure seamless
event execution and guest satisfaction
through cross-functional coordination.
Collaborate with the
Marketing team
on campaigns, promotions, and brand visibility.
Ensure alignment between
sales commitments and operational delivery .
5. Events & Partnerships
Oversee planning and execution of
corporate events, brand activations, tournaments, and promotions .
Build and maintain relationships with
corporate clients, malls, partners, and vendors .
Negotiate
commercial terms and close high-value deals .
6. Reporting & Strategy
Prepare
MIS reports, dashboards, and presentations
on sales performance and forecasts.
Analyze
market trends, competitor activities, and customer insights .
Ensure adherence to
company policies, pricing guidelines, and brand standards .
Support
expansion strategies
for new store launches and city rollouts.
Key Skills & Competencies
Strong
leadership and people-management skills
Excellent
negotiation and client-handling abilities
Strategic thinking with
strong execution focus
Data-driven
approach to sales planning and reporting
Strong
communication and presentation skills
Experience & Qualification
Graduate or Postgraduate
in Business, Marketing, or a related field.
8–12 years of experience in Sales , preferably in: F&B, Entertainment, Hospitality, QSR, Retail & Leisure
Proven experience in
handling and scaling sales teams .
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