ServiceNow SAM Specialist

Role Overview: We are seeking an experienced

ServiceNow Software Asset Management (SAM) Specialist

with strong technical expertise and excellent communication skills. The ideal candidate will have hands-on experience in

ServiceNow implementation, customization, configuration, integration, and development , along with the ability to design robust solutions.

Key Responsibilities: Implement and manage

ServiceNow SAM modules

to optimize software asset lifecycle Design and develop solutions including

UI Policies, Business Rules, Client Scripts, and Workflows Customize and configure ServiceNow applications

to meet business requirements Integrate ServiceNow with third-party systems and tools Collaborate with stakeholders to gather requirements and translate them into technical solutions Ensure compliance with licensing agreements and optimize software usage Provide technical guidance and

best practices for ServiceNow development and SAM processes

Required Skills & Qualifications: 3+ years of hands-on experience with ServiceNow platform Strong knowledge of

ServiceNow SAM module

and related processes Proven experience in implementation, customization, configuration, and integration of ServiceNow Expertise in designing solutions including UI Policies, Business Rules, and Client Scripts CAD and CIS certifications are mandatory Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities

Nice to Have: Experience with

ITAM (IT Asset Management) and ITSM module Knowledge of scripting languages (JavaScript, GlideScript) Familiarity with ServiceNow APIs and integration pattern