Workfront SME – Workflow Automation (with Fusion experience)

Job Description

We are looking for a

Workfront Subject Matter Expert (SME)

with strong functional expertise in

Adobe Workfront

and

hands-on experience in Workfront Fusion

to monitor, troubleshoot, and enhance campaign workflow automation. This role focuses on

workflow optimization and end-user support , with

light Fusion development

(not a heavy integration role).

Key Responsibilities Workflow Monitoring & Troubleshooting Monitor automated campaign workflows to ensure forms, approvals, and routing logic function correctly Identify and resolve issues across submissions, approvals, and workflow stages Fix functional issues within Workfront and ensure stability of existing workflows Workflow Optimization (Workfront Fusion) Enhance and evolve campaign workflows using Workfront Fusion Translate business and campaign manager requests into workflow logic changes Develop small-to-medium Fusion workflows to improve automation Ensure enhancements follow governance and best practices End-User Support & Enablement Act as the primary SME for workflow-related queries from campaign managers and internal teams Provide user guidance, training, and documentation Support onboarding for new or updated workflows Mandatory Skills Strong hands-on experience with

Adobe Workfront

(custom forms, approvals, workflow configuration) Hands-on working knowledge of

Workfront Fusion

(workflow enhancement and automation) Experience in

monitoring and troubleshooting campaign workflows Ability to translate business requirements into Workfront workflows Strong communication and stakeholder management skills 6+ years of overall experience

(4–8 years relevant Workfront experience)