Strategy and Operations Manager

JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role The Strategy and Operations Manager will drive internal strategy execution, business operations, and cross-functional initiatives at JoVE, ensuring strategy translates into execution through data, systems, and AI-led automation.

Responsibilities Own the OKR framework across the organization—planning, tracking, and reviews. Translate company strategy into clear execution plans with measurable outcomes. Build and maintain business dashboards, Excel models, and leadership reports. Analyze growth, efficiency, unit economics, and operational bottlenecks. Support strategic decision-making with structured, data-backed recommendations. Act as PMO owner for high-priority, cross-functional strategic initiatives. Ensure initiatives move from intent → execution → measurable outcomes. Build automations using AI tools and no-code/low-code platforms (e.g., n8n, Make, Zapier). Build ROI, scenario, and impact analyses to evaluate strategic initiatives, investments, and trade-offs.

Requirements A Bachelor’s degree 5+ years in pre-consulting or consulting experience in strategy, BizOps, operations, or internal consulting roles. Experience in product-led startups or scale-ups, working in fast-moving, ambiguous environments. Proven experience running cross-functional initiatives, including operating as a BizOps or PMO owner. Hands-on experience with performance management frameworks, such as OKRs, KPIs, and business reviews. Comfortable working closely with senior leadership, supporting decision-making and driving execution across teams. Self-driven, results oriented and thrives in a fast paced environment.

Technical Skills Business Intelligence: Power BI (or equivalent BI tools) Data & Analysis: Advanced Excel / Google Sheets Programming: Working knowledge of SQL or Python Automation: n8n, Make, Zapier (or similar) AI Tools: LLMs and AI-assisted productivity tools

Why JoVE? You will make a direct impact in accelerating science research and in improving student learning in science and business education for users around the world. Opportunity to work in an environment that promotes innovation and collaboration. Opportunity to work with a diverse and international team across North America, EMEA and APAC. Our strong promotion from within culture draws a clear path to advance your career with us.