Technical Project Manager

Job Role: Technical Project Manager Job Locations: Hyderabad/Chennai

About Intellect Design Arena Limited

Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai, is the most comprehensive, composable, and intelligent open finance platform in the world.

With an impressive array of 329 microservices, 535 events, and over 1757 APIs, eMACH.ai enables financial institutions to design and deploy future-ready technology solutions that provide a significant global competitive edge.

With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance technology products through four lines of business: Global Consumer Banking (iGCB), Global Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC). Intellect is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world's first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation.

We proudly serve over 325+ customers worldwide, supported by a diverse workforce of solution architects and domain and technology experts in major global financial hubs. For more information about Intellect, visit https://www.intellectdesign.com/

About the job Role Summary: Technical Project Manager is a part of the Intellect Product Delivery team and work directly with Intellect’s clients to deliver our lending solutions. TPM lead and manage the implementation and integration of Intellect’s lending solutions for our BFSI customers. S/he is involved early in the pre-sales cycle through implementation and customer sign-off. TPM must have a full understanding of development methodologies, consulting best practices, and common application architectures. This position requires a strong technical background, excellent client and project management skills, proven ability to perform hands on technical work when needed, and ability to lead projects and global teams. What will you do? Work independently or lead small technical teams with Intellect customers to evaluate their business processes and deliver the appropriate integration solution. This includes ,but is not limited to, evaluating the customer's' content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customer's' business and technical requirements. Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and timelines for implementation. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables. Create and manage to proposals, Statements of Work and detailed project plans for customer implementation including timelines and effort estimates. Work closely with Account Management, Sales professionals, engineering, product development and Technical Support to resolve issues that arise during customer implementation. Identify new product features and additional sales opportunities during implementation and communication of the same to product development and sales teams. Track and document status and time spent on customer implementation. Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of implementations. Review quality of customer Implementation. What is expected from an individual? 12+ years of relevant experience and a Bachelor's degree in Computer Science, Engineering, MIS, another related field or its equivalent. Minimum 4 years of experience in a customer-facing environment in the information technology industry. Minimum 2 years of experience in technical pre-sales/sales engineering, consulting, and/or other customer facing role consulting on, delivering technical products or services. Minimum 5 years of experience in Java, Struts, PLSql, EJB , standards and protocols, including Javascript, jQuery, Web architecture and design . Strong written and verbal communication skills. Implementation experience delivering BFSI technologies in the Banking and NBFC space. Project lead experience with a proven track record of successfully delivering projects for customers, experience working on and managing enterprise scale IT projects or equivalent experience. A proven track record demonstrating good business judgment, an ability to make decisions, and passion for excellence. Experience in a customer-facing role requiring high level of individual responsibility, sound business judgment and large enterprise account management, where an aptitude for improving customer satisfaction was successfully demonstrated.