Inside Sales Executive

Inside Sales Executive – Inbound Leads

Pune | On-site / Hybrid

Experience: 1–4 years (B2B preferred)

Role Overview:

We are looking for a structured and detail-oriented Inside Sales Executive to manage all inbound leads and support the sales team with high-quality lead qualification, CRM discipline, and consistent follow-ups.

This role is critical to ensuring lead quality, timely engagement, accurate documentation, and zero lead leakage across the sales funnel.

Key Responsibilities:

- Handle and respond to all inbound leads (website, campaigns, referrals, calls) - Qualify leads by understanding customer requirements, timelines, and fit - Accurately add, enrich, and maintain leads in CRM - Ensure timely and systematic follow-ups via calls, WhatsApp, and email - Share appropriate sales collaterals (brochures, presentations, videos, case studies) - Assign qualified leads to the appropriate Sales Manager based on geography and requirement - Maintain clear documentation and CRM hygiene at all stages - Coordinate closely with Sales and Marketing teams to improve lead outcomes

Required Skills & Experience:

Must-Have

- 1–4 years of experience in Telesales / Inside Sales / Lead Qualification - Strong communication skills in English and Hindi (mandatory) - High discipline in documentation, follow-ups, and CRM usage - Comfortable handling inbound lead volumes - Working knowledge of CRM tools (HubSpot, Zoho, Salesforce, etc.)

Good to Have

- Experience in B2B sales (industrial, services, machinery, SaaS, etc.) - Basic familiarity with lead qualification concepts (need, budget, timeline)

Performance Metrics:

- Lead response time - Lead qualification accuracy - CRM data completeness and accuracy - Follow-up adherence - Conversion of qualified leads into sales pipeline

Why Join Us:

- Structured sales environment with clear processes - Direct collaboration with the sales leadership team - Exposure to B2B sales operations and pipeline management