Cybersecurity Operations Analyst

Job Title:

Cyber Security Analyst

Location:

Coimbatore Experience:

1–2 Years Shift: 24/7 Rotational (Global Support)

Job Summary We are seeking a proactive and technically sound

Cyber Security Analyst

to support our IT Help Desk team. The candidate will be responsible for monitoring, identifying, and mitigating cybersecurity threats, protecting in-house servers, and ensuring organizational security against phishing and cyber attacks. The ideal candidate should have a strong understanding of how cybersecurity frameworks, tools, and controls function in a real-world IT environment.

Key Responsibilities Monitor and analyze security alerts and incidents. Protect in-house servers, endpoints, and network infrastructure from cyber threats. Identify and mitigate phishing attempts, malware, ransomware, and other attacks. Support email security, firewall configurations, antivirus, and endpoint protection tools. Assist the IT Help Desk team in resolving security-related tickets. Conduct basic vulnerability assessments and risk analysis. Ensure adherence to security policies and best practices. Escalate critical security incidents as required. Maintain documentation of incidents, root cause analysis, and remediation steps. Support global users in a 24/7 operational environment.

Required Technical Skills 1–2 years of experience in Cyber Security / Information Security. Strong understanding of: Phishing attack mechanisms and prevention Malware, ransomware, and endpoint protection Firewall and network security fundamentals SIEM tools (basic knowledge preferred) Email security solutions Active Directory security basics Knowledge of Windows Server security hardening. Understanding of network protocols (TCP/IP, DNS, VPN, etc.). Familiarity with Microsoft 365 security features is an added advantage.

Soft Skills Strong analytical and problem-solving skills. Good verbal and written communication skills. Ability to explain security risks to non-technical users. Willingness to work in 24/7 rotational shifts supporting global clients. Team-oriented mindset to work alongside IT Help Desk members.

Educational Qualification Bachelor’s Degree in Computer Science / IT / Cyber Security or related field. Certifications like CEH, CompTIA Security+, or equivalent are an added advantage.