Telesales Executive

Role Summary We’re looking for a high-energy Telesales Executive who can convert interest into action. This role is

pure performance , focused on high-volume outbound calling and delivering measurable conversions for CELPIP test registrations in India.

Key Responsibilities Make

a minimum of 150 outbound calls per day

to prospective CELPIP test-takers. Achieve and maintain a

20% conversion rate

from qualified leads to successful CELPIP sales. Follow up promptly on inbound leads assigned via CRM, WhatsApp, email, and website forms. Understand customer context (temporary visa needs, work permit goals, timelines) and pitch the right CELPIP offering confidently. Maintain accurate and timely call logs, lead status, and conversion updates in the CRM. Share daily performance reports: calls made, meaningful connects, conversions, and revenue generated. Provide insights from customer conversations to improve scripts, FAQs, and marketing content. Work closely with the CELPIP Sales & Operations teams to ensure smooth customer experience pre- and post-purchase. Uphold Prometric’s brand standards with clear, polite, and professional communication.

Performance Expectations (Non-Negotiable) 150+ outbound calls

every working day 20% conversion rate

on qualified leads Same-day follow-up

on all fresh leads Zero tolerance

for incomplete CRM entries or missed reporting deadlines

Required Skills & Competencies Strong communication skills in

English + one Indian language

(Hindi, Kannada, Tamil, Telugu, Punjabi, Gujarati — any is fine). Ability to handle high call volumes with a positive attitude. Proven track record in telesales or inside sales (preferred: education, testing, or immigration categories). Comfortable working with targets, pressure, and fast-paced environments. Basic CRM usage knowledge; ability to learn quickly. Empathy + selling skill: ability to understand the customer's goal and position CELPIP accordingly.

Qualifications Minimum 2–5 years’ telesales or call-centre experience. Graduate preferred, but not mandatory if performance history is strong. Fluency in Spoken English