Product Manager

About Times Internet: At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions. Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations. As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt. We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!

About the Business Unit: SPOG.AI Chandrayan Technologies Private Limited

Single Pane of Glass (SPOG) platform revolutionises IT management by integrating IT service management (ITSM), IT operations management (ITOM) and cyber risk management into one cohesive system. This comprehensive solution provides a unified view of the entire IT ecosystem, enabling faster issue diagnosis and resolution, enhanced operational efficiency and robust security measures. By consolidating these critical functions into a single interface, the SPOG platform simplifies complex processes, reduces the need for multiple tools and empowers organisations to manage their IT infrastructure more effectively and securely.

Role Summary:

The Product Manager will own the vision, roadmap, and execution of risk, compliance, audit, and incident management modules, working closely with engineering, security, compliance, audit, operations, and customer success teams to deliver scalable, enterprise-grade solutions. This role focuses on designing and optimizing end-to-end incident management workflows, building robust risk management capabilities, and developing compliance and audit processes aligned with leading regulatory frameworks such as ISO 27001, SOC 2, PCI DSS, HIPAA, and GDPR. The PM partners closely with Customer Success to understand customer pain points, drive adoption, and prioritize customer-requested features that improve outcomes and satisfaction. They translate regulatory, operational, and customer requirements into clear product requirements, drive data-informed decisions using metrics and feedback, collaborate with UX to deliver intuitive and compliant user experiences, and manage stakeholder expectations while supporting go-to-market activities, customer enablement, and ongoing product adoption.

Role and Responsibilities:

Own the product vision, roadmap, and execution for risk, compliance, audit, and incident management modules Engage with customers and internal stakeholders across engineering, security, compliance, audit, and operations to shape requirements and drive well-defined, outcome-oriented product specifications. Design and optimize incident management workflows, including detection, response, escalation, remediation, and reporting Lead development of compliance processes aligned with frameworks such as ISO 27001, SOC 2, PCI DSS, HIPAA, GDPR, or similar Define and automate audit processes, including evidence collection, audit readiness, control testing, and reporting Build and enhance risk management capabilities, including risk identification, assessment, scoring, mitigation, and monitoring Translate regulatory and customer requirements into user stories, PRDs, and acceptance criteria Drive data-driven decision-making using metrics, KPIs, and customer feedback Collaborate with UX teams to deliver intuitive and compliant user experiences Manage stakeholder expectations and communicate product progress, risks, and dependencies Support go-to-market activities, including product positioning, customer enablement, and documentation Requirements :

7–15 years of total professional experience, with 5+ years in Product Management or related roles Strong hands-on experience in incident management systems or security operations workflows Proven expertise in compliance and audit processes, including regulatory standards and internal audits Solid understanding of risk management concepts, methodologies, and enterprise risk frameworks Experience building or managing GRC (Governance, Risk, Compliance) or security-focused products (preferred) Ability to work with cross-functional teams in fast-paced, agile environments Excellent analytical, problem-solving, and prioritization skills Strong communication skills with the ability to engage technical and non-technical stakeholders

Preferred Qualifications

Experience with SaaS platforms, B2B enterprise products, or security/compliance tools Familiarity with cloud security and incident response (AWS, Azure, GCP) Background in audit, risk, compliance, or security operations before transitioning to Product Management Certifications such as CISA, CISSP, CRISC, ISO 27001 LA/LI (nice to have) Graduate Degree