Process Trainer

Designation – Trainer Location – Airoli, Navi Mumbai Shift timings - 24/7 US shifts 5 days working – Rotational week offs

The Trainer at Foundever will be responsible for delivering both process and communication training sessions on a wide range of topics to a diverse audience. This role requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners.

Responsibilities: End to End Training. Experience into Process and Communication Training. Train the New Hire ,Classroom training. Conduct Cultural & Behavioral Training Develop and deliver training programs on various subjects Assess the training needs of individuals and groups Create engaging and interactive training materials Monitor and evaluate the effectiveness of training sessions Provide feedback and support to trainees Throughput, TNI ,TNA ,FPA , Mock calls

Qualifications -

Grad/Undergrad.

Required Skills: Candidates who have experience in Chat LOB are preferred Excellent communication and presentation skills Strong knowledge of instructional design principles Ability to work effectively with diverse groups of learners Experience in delivering online training programs Certification in a relevant training field Knowledge of adult learning theories Process ISP Process Voice

Interested candidates can share CV to tejal.mohadikar@foundever.com