Learning and Development Manager

About the Role At 360 ONE, we believe that our people are the foundation of our success. As we continue to build a culture of learning, innovation, and excellence, we are looking for an L&D professional who can partner with our teams to shape meaningful development experiences. This role offers the opportunity to work closely with business leaders, support capability-building initiatives, and strengthen the learning ecosystem across the firm. Key Responsibilities Design and deliver learning programs aligned with 360 ONE’s business and people priorities. Conduct training needs assessments and support annual learning plans. Manage end-to-end training logistics, communication, and feedback Track and report learning effectiveness through feedback and basic metrics. Partner with business and HR teams to identify skill gaps and recommend interventions. Manage external training partners, internal facilitators, and SMEs. Oversee LMS operations—content uploads, tracking, reporting, and learner support. Contribute to soft skills sessions, learning events, leadership touchpoints, and mentoring initiatives. Key Skills Excellent written and verbal communication skills Strong analytical and presentation abilities Strong coordination and project management skills Effective stakeholder and vendor management Working knowledge of instructional design fundamentals Qualifications Bachelor’s or Master’s degree in HR, Organizational Psychology, Education, or related fields 3–5 years of experience in Learning & Development or related training roles Experience within the financial services domain is a must Experience in designing or delivering learning programs