Quality Assurance Manager

Job Title:

QA Manager

Company:

Sureify Location:

Hyderabad

About Sureify Sureify is dedicated to modernizing the life insurance and annuity industry. We provide cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service their customers. Our mission is to drive meaningful digital transformation by offering scalable technology that enhances customer engagement and streamlines carrier operations. Sureify's products deliver the advanced digital experiences that life insurance carriers, agents, employees, and consumers now expect in this rapidly evolving technological landscape. At Sureify, we cultivate a culture that prioritizes innovation, collaboration, and continuous learning.

About the Role We are seeking an experienced and highly skilled Quality Assurance Manager responsible for defining and executing the

overall quality strategy

for software products and services. This role ensures high standards of quality across the SDLC by leading QA teams, implementing robust testing processes, and partnering closely with Engineering, Product, and Delivery teams to release reliable, high-quality software.

What We Look For We are interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we are looking for individuals who recognise the team's accomplishments before their own and are sought after as people developers. If you are passionate about problem-solving and helping our customers with some of their most complex issues, this role is for you.

Key Requirements & Responsibilities:

1. Quality Strategy & Governance

Define and drive the

QA vision, strategy, and roadmap

aligned with business goals Establish and enforce

QA processes, standards, and best practices

across teams Ensure quality is embedded throughout the life cycle of the projects Define quality metrics, KPIs, and reporting mechanisms

2. Test Management & Delivery

Oversee planning, execution, and reporting of

manual and automated testing

activities Ensure timely test coverage for functional, regression, integration, system, UAT, and release testing Manage test environments, data, and dependencies Own defect management processes and quality risk assessments Ensure release readiness and sign-off from a quality perspective

3. Automation & Tooling

Drive

test automation strategy

and improve test coverage and efficiency Select and implement QA tools for test management, automation, and reporting Integrate automated tests into CI/CD pipelines Continuously improve test frameworks, processes, and practices

4. People Management & Team Leadership

Lead, mentor, and manage QA engineers, leads, and automation specialists Conduct 1:1s, performance reviews, and career development planning Build a strong quality culture focused on ownership and accountability Support hiring, onboarding, and team capacity planning Identify skill gaps and enable training and upskilling

5. Cross-Functional Collaboration

Partner with Engineering, Product, DevOps, and Delivery teams to ensure quality outcomes Participate in sprint planning, backlog refinement, and release planning Advocate for quality in decision-making and trade-offs Communicate quality risks, metrics, and release readiness to stakeholders

6. Continuous Improvement

Analyze defects, production issues, and test results to drive root cause analysis Implement preventive measures to reduce escaped defects Drive process improvements to enhance quality, speed, and reliability Stay current with QA trends, tools, and best practices

Required Skills & Qualification s

Strong understanding of

software testing methodologies and QA best practices Experience with manual and automated testing for web, and/or API-based applications Hands-on experience with test automation tools (e.g., Selenium, Cypress, Playwright, REST tools). Playwright experience would be an added advantage Experience with test management and defect tracking tools (e.g., Jira, TestRail, Zephyr) Knowledge of CI/CD pipelines and DevOps practices Proven experience leading QA teams and managing delivery commitments Strong planning, prioritization, and risk management skills Ability to balance speed, quality, and cost Excellent stakeholder communication and reporting skills

Experience Needed to Qualify

Overall 15+ years of Industry experience and a minimum of 4+ years of experience as Quality Assurance Manager, Experience in performance, security, or accessibility testing Experience managing distributed or offshore QA teams US Life & Annuity Insurance domain experience would be an added advantage ISTQB or similar QA certifications

Why Join Sureify? At Sureify, you’ll be part of a collaborative, innovation-driven culture where your expertise will directly influence the quality and success of products, transforming the life insurance landscape. You’ll work alongside passionate technologists and industry experts, tackling complex challenges with cutting-edge technologies while helping shape the future of digital insurance.

Our Guiding Principles Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles; instead, we honour effort and intelligence. The best idea wins, no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us.

Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law.