Salesforce Technical Architect Associate Director

Job Title: Salesforce Technical Architect – Associate Director Location:

Mumbai, Bangalore, Chennai, Gurgaon, Delhi, Noida - Onsite Experience:

10+ years Key Responsibilities Lead end-to-end architecture and solution design for

Sales Cloud, Service Cloud, and Experience Cloud

implementations. Translate complex business requirements into

scalable, secure, and high-performing Salesforce solutions . Collaborate with client stakeholders, business analysts, and delivery teams to define and validate technical architectures. Design

data models, integration patterns (REST/SOAP APIs, middleware) , and security frameworks aligned with

BFSI and Manufacturing industry standards . Provide technical leadership during

presales, discovery workshops, and project delivery cycles . Ensure adherence to

Salesforce best practices , governance, platform limits, and code quality standards. Guide development teams during build and deployment phases; conduct

design reviews, code reviews, and performance optimization . Stay updated with the

Salesforce platform roadmap , new features, and industry innovations. Required Skills & Experience Deep expertise across

Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud)

implementations. Proven experience designing solutions for

BFSI

(lending, insurance, capital markets) and

Manufacturing

(sales ops, dealer networks, service operations) domains. Minimum

3 full-cycle Salesforce implementations

in either BFSI or Manufacturing, preferably for large enterprise clients in India. Strong proficiency in

Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder . Hands-on integration experience with

ERP, core banking, insurance platforms, MES , using

Mulesoft or similar middleware . Strong understanding of

Security & Compliance frameworks

relevant to BFSI (RBI, ISO, data residency). Certifications preferred: Salesforce Application Architect / System Architect Minimum:

Platform Developer I

and

Salesforce Administrator Experience working in

Agile/Scrum

delivery models with onsite-offshore coordination. Preferred Qualifications Salesforce Certified Technical Architect (CTA)

– highly desirable. Experience with

DevOps tools

such as

Gearset, Copado . Exposure to

Salesforce Industries (Vlocity)

is a strong plus. Experience with

Data Migration

tools and ETL frameworks (Dataloader, ETL tools). Experience working with

Indian enterprise clients

across Tier-1 cities and regulated industries. Soft Skills Excellent communication and stakeholder management abilities. Strong leadership skills with the ability to guide cross-functional technical teams. Customer-centric mindset with excellent analytical and problem-solving capabilities.