Servicenow Developer

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Service Now Developer · Develop clear and concise technical & process documentation · Understand new ServiceNow features and unused module functionality to drive platform expansion and adoption · Custom development, configuration and testing, including developing customizations in ServiceNow to meet project objectives and business needs · Service operations and escalated support, assisting in the management of our ServiceNow service, including core configuration, user administration, core application administration and service administration and upgrades · Manage the setup, administration and configuration of Field System Support applications and tools · Investigate technical solutions and coordinate with support teams to validate accuracy of the online support documentation · Install and troubleshoot additional operating system software that is FSS specific to maintain the FSS Intranet site to support intra-department and inter-department communication · Assist in the investigation and implementation of call center infrastructure improvement projects · Collaborate with team members to look for ways to continuously improve our enterprise platform related processes · Provide visibility to the performance and issues related to Discovery Qualifications for servicenow administrator · Knowledge of IT application operations concepts, architecture & information security · Experience dealing with vendors in critical support situations · Experience working with remote and offshore resources · Extensive walking throughout property when necessary to provide technical support to guests, vendors, Team Members assist IT on call team members · Occasional lifting and transporting of moderately heavy objects, such as computers and peripherals · He / She must have a general administration experience with proven ability to effectively prioritize workload in line with business requirements