Technical Writer

Position- Technical Writer

YOUR EXPERIENCE ● Bachelor's degree in Computer Science, Technical Communication, English, or equivalent experience in a software development role combined with technical writing. ● Technical writing experience for complex B2B SaaS solutions, with demonstrated familiarity in software development, user personas, and tailored documentation. ● Proven experience creating technical documentation with tools such as MadCap Flare (or similar desktop-based authoring tools), HTML, XML, and Javascript. ● An understanding of or experience practicing a Docs as Code framework (e.g., version control, plain text authoring). ● Exposure to or experience with version control systems (e.g., Git) and lightweight markup (e.g., Markdown), demonstrating an adaptability towards modern documentation practices. ● Familiarity with project management tools (e.g., Jira, Confluence) and API documentation tools (e.g., Swagger). ● Excellent written and verbal communication, strong analytical and problem-solving skills, and the ability to work independently and collaboratively. ● Experience leveraging AI to improve documentation efficiency and quality. ● Technical experience with SAP, Docker, and Python scripting.