Job Description
Build, Scale, and Own a ₹200+ Cr Regional Business
About More Retail Pvt. Ltd.
More Retail Pvt. Ltd.
is one of India’s largest food & grocery platforms, backed by
Samara Capital and Amazon
, and operating at real scale across metros and growth markets. We are in the middle of a transformation journey—moving from footprint to
profitable, customer-led scale
.
This role is for leaders who don’t want staff roles, slide decks, or inherited playbooks.
It is for operators who want to
own a business end-to-end
, make hard calls on growth vs. profitability, and leave behind a region that is structurally stronger than when they found it.
What You Will Own
As
Circle Director
, you are the
CEO of a geography
.
You will own a
₹200+ Cr annual P&L
, with full accountability for:
Revenue growth
Contribution margins
Cost discipline
Customer metrics
Store expansion outcomes
Talent quality on the ground
This is a role where
decisions compound quickly
—good ones scale fast, bad ones show up immediately. If you enjoy that kind of pressure and clarity, you’ll thrive here.
Your Mandate
1. Full P&L Ownership, No Buffers
Own the
Annual Operating Plan (AOP)
for your region—growth, margins, and cash discipline.
Drive weekly and monthly business reviews with a sharp eye on
unit economics, cohort performance, and cost levers
.
Partner deeply with Buying, Merchandising, Supply Chain, and Marketing—but
carry final accountability
for outcomes.
Diagnose underperformance early and act decisively—pricing, assortment, manpower, or footprint.
2. Scale the Network, Not Just the Topline
Lead
store network expansion
—from site identification and feasibility to launch and ramp-up.
Decide
where to grow, where to pause, and where to fix fundamentals first
.
Run strategic initiatives to unlock:
Higher revenue per store
Better throughput and inventory turns
Lower leakage and operating costs
Think like a marketplace operator:
density, repeat behavior, and cost to serve matter
.
3. Operational Excellence at Startup Speed
Ensure tight execution across daily operations while continuously raising the bar on standards.
Track and act on the
right metrics
—not vanity KPIs, but ones that move contribution and customer trust.
Drive continuous improvement (Kaizen) with a bias for
simple fixes over complex programs
.
Own governance, compliance, and SOP adherence without slowing the business down.
4. Customer Obsession, Not Just Service Levels
Build a culture where
customer pain is visible and unacceptable
, not buried in reports.
Work cross-functionally to close gaps in availability, freshness, service, and resolution time.
Translate customer signals into
store-level and supply-chain-level action
.
5. Build Leaders, Not Just Teams
Lead a
large, distributed workforce
across cities and clusters.
Build strong city and store leadership benches—identify gaps early and fix them through coaching, hiring, or tough calls.
Set clear goals, run honest performance reviews, and reward ownership.
Create a culture where
results, integrity, and pace
are non-negotiable.
Who This Role Is For
This role is ideal for leaders who have:
Run
large city / cluster / category businesses
in ecommerce, q-commerce, food tech, QSR, or consumer platforms.
Managed
multi-location teams
and complex on-ground operations.
Take real calls on
growth vs. profitability
, not just execution.
Lived with ambiguity, pressure, and fast feedback loops—and enjoyed it.
What We’re Looking For
Postgraduate degree from a
Tier-1 B-School
.
3–5 years post-MBA experience
in ecommerce, consumer tech, QSR, or scaled consumer businesses.
Demonstrated
P&L ownership mindset
(even if the title didn’t say P&L).
Strong analytical ability with comfort in
data-led decision making
.
High energy, high ownership, and willingness to travel extensively.
Comfortable with a
6-day operating rhythm
—this is a business-building role, not a desk job.
Why This Role Matters
This is not a maintenance role.
This is a
career-defining operating role
where you:
Run a business of meaningful scale
Build leaders who will run the next phase
See the direct impact of your decisions every week
Prepare yourself for
national roles or larger P&L ownership
If you’re coming from a start-up and want
real-world scale without losing speed or accountability
, this role is designed for you.
