Docs Business Analyst II (Configuration)

Designation: Docs Business Analyst II (Configuration)

Responsibilities

• Assist the Product Solution Lead/ Manager in driving the implementation • Analyze, configure and resolve product configuration issues in a timely and systematic manner – Primary responsibility. • Understand and analyses client requirement, and translate the requirements into a functional solution and configure the solution in the product • Work closely with SME/Product Owner and Client to establish exact requirements and manage expectations • Participate in full life cycle of design, development, and testing phases • Identify issues, structure, and conduct necessary analysis and draw conclusions and finding with limited guidance. • Work with technical team on user stories as needed. • Answer business questions and concerns raised by client, as needed. • Maintain requirements traceability and conduct unit testing against requirements • Participate in project planning, tracking and sprint ceremonies

Requirements

• 2-4+ years of experience as a Business Analyst or similar roles • Engineering or Management degree is desirable • Experience with working with a client directly • Proficient in HTML and CSS • Experience with SDLC methodologies • Experience working on user-story creation and defect tracking tools (IBM, JIRA, Azure etc.) • Experience in configuration/implementation of BPM or document management tools • Proficient with MS office • Strong logic building and application skills. Knowledge of any programming language is a plus • Strong verbal, written communication, and active listening skills • Excellent organizational and interpersonal skills • Understanding of SQL queries • Ability to multi-task, handle tight deadlines under pressure situations • Ability to solve problems independently and provide guidance to the team members • A zeal to learn, apply learning to new situations • Ability to collaborate across different teams and stakeholders • Any experience with US healthcare industry – basic knowledge works too.