Customer Master Data Operator

Key requirement is SAP CM - Customer Master Data Maintenance experience.

The purpose of this role is to:

- Perform the maintenance of Customer Master Data - Ensure the master data maintenance process results in the highest level of master data quality. - Ensure the Service Level Agreement ( SLA ) on master data maintenance is met on regular basis. - Identify and involve in continuous process improvement in the master data maintenance. - Resolve master data quality with SLA. - Perform the Restricted Party Screening ( RPS ) activities to mitigate risk and due diligence. - Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.

The following details activities will be the main activities of the role:

Master Data Maintenance:

- Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team. - Maintain the master data within the agreed SLA with the relevant stakeholders. - Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity. - Maintain the SoPs and keep them up to date. - Perform annual blocking of inactive master data diligently. - Participate in the internal audit on master data related topic.

Restricted Party Screening:

- Perform the RPS activities actively and review the positive alerts within the day and resolve them ( if needed ) within the SLA. - Maintain the RPS sanction list and keep it up to date. - Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner. - Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.

Qualification:

- At least 4 years of Master Data Operations experience is a must. - Bachelor’s degree in Business Administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred - Working knowledge of MDG and SAP is a must. - Experience in master data maintenance is a must. - Experience in restricted party screening is preferred. - Experience in collaboration with peers and partners across organizations. - Problem-solving and hands on skills ( investigate requests / problems and recommend solutions to ensure completion of activities within SLA ). - Willingness to learn about multiple disciplines. - Ability to work with teams globally. - Takes extra initiative on the floor. - Fluency in English is a must

Location: Hyderabad - work from office in HITEC City

Working hours: Monday to Friday. European Timings ie 11.00am to 8pm IST.

Shift: Adapatability required to work on evening and night shifts.

Contract: 6 to 12 months contract with a clause to hire

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