Sales Specialist

Company Description MerchantIQ® develops AI-driven shopping experiences for E-commerce stores to enhance customer engagement and improve sales. Its flagship solution, SwitchIt™, integrates seamlessly into existing E-commerce sites, offering a personalized shopping mode that adapts in real time based on customers' behavior and interactions. SwitchIt™ helps improve product discovery, minimize shopping friction, and supports customers throughout their purchase journey. By providing a lightweight overlay that works with current checkout systems, MerchantIQ® empowers retailers to deliver modern, intuitive shopping experiences without major redesigns.

Role Description This is a full-time, remote role for a Sales Specialist. The Sales Specialist will be responsible for identifying and reaching out to potential clients, managing the sales process, building strong client relationships, and training customers on MerchantIQ’s offerings. Duties will include crafting and delivering sales pitches, addressing customer inquiries, tracking sales performance, and contributing to the development of sales strategies to meet organizational goals.

Qualifications Strong communication and customer service skills to effectively interact with clients and address their needs Proven experience in Sales and Sales Management, with a focus on achieving and exceeding KPI targets Ability to conduct and deliver effective product training for clients Self-motivated, goal-oriented, and capable of working independently in a remote environment Familiarity with E-commerce platforms and AI solutions is a plus Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience