Delivery Director

About Role and Career Path

Step towards becoming Full lifecycle business leader with end-end responsibility – Be the ‘Individual CEO’ for bouquet of accounts of Srijan Material India An opportunity to drive digital transformation and co-create value for customers. The candidate is expected to mine existing accounts of Srijan Material through differentiated value proposition. Offers a chance to work with diverse teams and an unparalleled fast track growth.

What are you accountable for?

Grow portfolio share from our existing customers by becoming a trusted advisor and consultative selling. Responsible for building pipeline, deal conversion, and maximizing portfolio size Own account-level PnL, ensuring profitability, margin optimization, and cost- effectiveness while driving growth Develop and drive growth & account plans, and strategies that improve results for clients, while growing the account portfolio. Identify potential project risks and issues that could impact delivery timelines or quality. Develop strategies to mitigate risks and implement contingency plans when necessary. Identify opportunities to optimize the delivery process, enhance efficiency, and streamline workflows. Implement lessons learned from previous projects to drive ongoing improvement. Managing project issues/risks and client expectations and escalating as needed Assisting in building playbooks and benchmarks from completed projects Maintaining client relationships for all ongoing projects and drive recurring services bookings in your accounts. Having an exceptional ability to effectively negotiate and collaborate across teams and organizations will help you to succeed in this role. Supporting critical leadership reviews and presenting the status of the programs internally and externally Continuously innovating and improving processes to optimize program efficiencies are key to being successful.

What are we looking for?

Overall 15+ years of work experience 4+ years of delivery and consulting experience in digital technology space 4+ years of account mining in Professional services Ability to partner with CXO/CIO of global companies and engage customers on Digital and Cloud conversations Passionate on solving customer problems working together with diverse teams Ability to collaborate with Account Managers and Practice leads Willingness to take a hands-on approach to manage client needs and troubled engagements