Program Director [T500-23709]

About Huge:

Founded in 1999 and headquartered in New York City, Huge is a global design and technology company that creates digital experiences for the world’s most ambitious brands. With more than 1,000 employees across several hubs worldwide in North America, South America, Europe, APAC and Vietnam etc., Huge combines creativity, strategy, and technology to deliver experiences that drive growth and transformation. Its client portfolio includes industry leaders such as Google, McDonald’s, Nike, IKEA, and Verizon, spanning consumer goods, retail, media, healthcare, and technology sectors. Huge is consistently recognized for its bold creativity, collaborative culture, and ability to make things people love, gaining awards including People’s Choice for Next Gen Talent of the Year (across technology and design), Healthcare Leadership Awards, Chatbot Solution of the Year, the 2025 AI Breakthrough Awards, and 15 Creativepool 2025 Annual Awards—including the People’s Choice win for Agency of the Year and Design Agency of the Year.

About Huge India: ANSR has set up Huge India, a Global Capability Center purpose-built to fuel Huge’s next growth phase. Based in Bengaluru, India, the center is an innovation and delivery hub that enables Huge to scale design and technology capabilities to drive forward-looking solutions and strengthen our global delivery model by tapping into India's dynamic talent pool. Teams in India work closely with colleagues across North America, Europe, South America, and APAC to pioneer Intelligent Experiences (IX) and strengthen Huge’s global impact. Huge India focuses on areas such as experience design, engineering, product strategy, data analytics, and brand content, while also driving innovation in emerging technologies, including AI/ML. This center positions Huge to move faster, scale smarter, and deliver transformative digital experiences for clients worldwide.

About Program Delivery: Program Delivery oversees day-to-day project activities, including management of the internal team and client communication. They’re also responsible for resourcing and financial reporting across the program. Program Delivery has unique autonomy to be strategic and drive decision making. They’re there from start to finish. Ultimately, program management is the hub that’s holding everything together.

What’s the role? Huge is looking for a Director of Program Delivery to join our global team. As a Director of Program Delivery, you are responsible for leading and overseeing the on time delivery of development projects —spanning creative, technology, and production. You will serve as the focal point for tactical leadership while maintaining oversight of day-to-day project activities and Project Managers. This role requires someone who can balance strategic thinking with operational execution, ensuring quality, client satisfaction, and team growth. You are accountable for the Delivery operation and ensure a smooth process. In this role you will collaborate with local and off-shore partners and manage multiple time zones.

What you’ll be doing: Direct program and project management teams to ensure delivery excellence, meeting high-quality standards, client expectations, and financial benchmarks. Maintain joint accountability with Client Partners for portfolio financial health, including accurate forecasting and proactive risk identification. Lead high-stakes, complex programs as a primary lead and trusted advisor to senior client stakeholders. Partner with cross-disciplinary leads (Client Partnership, Technology, Creative, Strategy) to drive portfolio growth through innovation and exceptional delivery. Serve as the primary escalation point for internal and external stakeholders across the entire portfolio. Optimize resource allocation by partnering with resourcing teams to ensure programs are appropriately staffed and supported. Drive estimating, scoping, and contracting for new and existing business, serving as the delivery expert in pitches and collaborating with Finance and Legal teams. Oversee a team of program and project managers, including managing multi-tiered reporting structures. Manage team performance through active coaching, mentorship, and structured performance reviews. Execute high-level time management across competing priorities, including portfolio oversight, strategic execution, scoping, and people management.