Senior Customer Support Representative

Skills & Competencies

• Excellent verbal and written communication skills with a neutral accent (suitable for US customers). • Strong product knowledge with quick learning ability. • Analytical mindset with problem-solving and troubleshooting expertise. • Detail-oriented with the ability to deliver accurate resolutions. • Customer-first attitude with passion for service excellence. • Ability to adapt to dynamic business requirements. • Strong time management and multitasking capabilities.