Community Manager

One of our clients, a well-established, purpose-driven organization operating in the education, wellbeing, and transformational learning space, is looking to hire a Community Manager to own and grow their online communities.

This role focuses on building meaningful engagement, trust, and long-term relationships, especially with parent communities, through structured nurturing and thoughtful content.

Key Responsibilities

- Create, manage, and scale online communities (primarily WhatsApp-based) - Own community structures, onboarding messages, rules, and engagement plans - Plan and execute a community nurturing calendar aligned with programs and campaigns - Coordinate with content, design, and operations teams to ensure content readiness - Drive daily engagement, respond to queries, and moderate discussions - Capture community insights, sentiment, and feedback and share with internal teams - Revive low-engagement communities and improve participation and retention

Ideal Candidate Profile

- 2–5 years of experience in community management, social engagement, or audience engagement roles - Strong written communication and conversational skills - High empathy and sensitivity, especially while engaging with parent audiences - Excellent planning, coordination, and execution discipline - Interest in education, wellbeing, or personal development is a strong plus