Product Owner - Insurance

Role Overview The Functional Product Owner (PO) will own the business functionality and roadmap of the Policy Administration System (PAS) for Property & Casualty insurance. The role acts as the functional guide for technology teams, ensuring that the PAS supports end-to-end policy lifecycle processes while remaining configurable, compliant, and scalable.

Key Responsibilities 1. Product Ownership & Roadmap Own the functional vision and roadmap for the P&C PAS covering: Product setup & configuration Rating & underwriting rules Policy issuance, claims, endorsements, renewals, cancellations Billing, collections & refunds Prioritize features and enhancements based on business value, regulatory needs, and operational efficiency. 2. Business Requirements & Backlog Management Translate business needs into functional specification document Maintain and groom the product backlog in alignment with market needs and changing technology landscape Ensure traceability from business requirements → system functionality. 3. Insurance Domain Leadership (P&C) Act as a subject matter expert on P&C insurance products such as: Motor Property/Fire Liability Marine / Engineering Ensure PAS supports: Underwriting guidelines Policy conditions, deductibles, limits, sub-limits Claims, Endorsements, Cancellation, Reinstatement Co-insurance, reinsurance functionalities Incorporate regulatory and compliance requirements (e.g., IRDAI, IFRS 17, 64VB). 4. Stakeholder Management Work closely with: Business Analysts IT architects, developers, QA, UI/UX team, and Insurtech vendors Lead workshops for: Process mapping Product configuration Gap analysis between business needs and PAS capabilities 5. Release & Commissioning Serve as Product Owner in Release planning and reviews Backlog refinement Testing and sign-off Ensure timely delivery of releases with high functional quality. Support product testing by validating scenarios, edge cases, and exceptions. 6. Integration & Ecosystem Alignment Define functional requirements for PAS integrations with: External APIs (KYC, payment gateways, vehicle/property data sources) Insurtechs Required Skills & Experience Strong hands-on experience in P&C insurance operations and systems. Deep understanding of policy lifecycle management. Familiarity with insurance regulations. PAS & Technology Experience working with PAS platforms such as: Guidewire Duck Creek Insurity TCS BaNCS / Majesco / other PAS platforms Ability to understand configuration models, rating engines, and workflows. Product & Delivery Proven experience as a Product Owner / Functional Lead / Business Analyst. Experience in large transformation or core system modernization programs.

Soft Skills Excellent stakeholder communication. Strong analytical and problem-solving abilities. Ability to challenge business requirements constructively. Comfortable working in cross-functional environment.

Preferred Qualifications Master’s degree in Insurance or Management. Insurance certifications