Back Office Executive

Company Description

Space STEM is an innovative venture builder focused on creating, financing, and guiding cutting-edge technology start-ups globally in sectors such as E-Commerce, FinTech, EdTech, and HealthTech. Rooted in India, with UK and European connections, its highly diverse team of 65 members spans across three countries. Founded by a successful tech entrepreneur, Space STEM excels in bespoke software development services utilizing a wide range of technologies, including .Net, Angular, PHP, JavaScript, Microsoft Azure, and IoT. With a commitment to empowerment, collaboration, and high performance, Space STEM provides an ideal environment for individuals passionate about building start-ups from the ground up.

Key Responsibilities:

- Manage order processing and order tracking with precision. - Provide email/chat support to international clients. - Conduct client calls to address queries or provide updates. - Work within ERP/CRM systems to maintain accurate records. - Liaise effectively with international clients, ensuring smooth communication. - Good experience with MS Office suite.

Required Skills:

- Proven experience in back-office operations, including order management. - Proficiency in email/chat-based client support. - Familiarity with ERP/CRM systems. - Experience in international client communication. - B2B business exposure is a plus.

Other Details:

- Workdays: Monday to Friday. - Specific shift timing to be defined. - 3:00 PM to 12:30 AM | 4:00 PM to 1:30 AM - Job Types: Full-time, Permanent