Cisco Voice Engineer

Company Description North Hires is a premier consulting firm specializing in Custom Software Development, Recruitment, Executive Search, and Sourcing services. With operations across the USA, UK, India, and EMEA, North Hires bridges the gap between top talent and leading organizations. Backed by a team of experienced professionals and a vast network, we provide tailored recruitment and business solutions, including RPO, contingency recruitment, virtual employees, proposal development, and digital marketing. Our mission is to empower businesses with exceptional human capital, fostering innovation, growth, and success. We pride ourselves on being a trusted partner in connecting talent with opportunity.

Role Description This is a full-time hybrid role located in Hyderabad, with some flexibility for remote work. The Cisco Voice Engineer will be responsible for setting up, configuring, and maintaining Cisco voice networks. Core responsibilities include troubleshooting voice-related issues, implementing and supporting Voice over IP (VoIP) and telephony systems, managing Interactive Voice Response (IVR) systems, and optimizing and maintaining networking infrastructure to ensure seamless communication. Additionally, you will work closely with cross-functional teams to deliver reliable and effective voice solutions aligned with business needs.

Qualifications Minimum 2 yrs of experience Expertise in Voice over IP (VoIP) technologies and telephony systems Experience with Interactive Voice Response (IVR) system setup and management Strong troubleshooting skills for diagnosing and resolving voice-related issues Proficiency in networking concepts and maintaining communication infrastructure Experience with Cisco voice solutions and certifications such as CCNA/CCNP (Collaboration or equivalent) is highly desirable Excellent problem-solving skills and ability to work in a hybrid work environment Relevant professional experience in Cisco Voice engineering or IT networking