Entrepreneur in Residence

About MyOperator MyOperator is building the operating system for customer-facing AI agents for SMBs. We sit at the intersection of CPaaS (voice + WhatsApp + messaging) and an AI-agent factory that helps businesses deploy high-quality agents quickly and safely. With over 12,000 using our platform for their customer interaction journey, we are the largest in the space. If you’ve built a company before, you already know: speed, clarity, and ownership beat process. This is a role-agnostic track designed to bring former entrepreneurs into MyOperator and then match them to the right seat.

About the Role This is not a single job title. It’s an entry path for former founders to join full-time and land in a team where they can create the highest leverage. You may end up in: Product (0→1, onboarding, growth, platform) Engineering / Applied AI (agent systems, data pipelines, tooling) Growth / Partnerships / Distribution Customer Success / Solutions / Implementation Ops / BizOps / RevOps

Who This Role Is For You are former entrepreneurs who have done 0-1 & now looking for 1-10. Has built a product/service and sold it (even if it didn’t scale). Understands what “shipping” actually means Can operate with incomplete information and still deliver outcomes Is comfortable being measured by impact, not effort

Minimum Requirements Founder Experience:

You were a full-time founder for at least 1 year. Tech / SaaS Exposure:

Your founder journey or professional experience includes SaaS, software, or tech-enabled products. Relevant Work Experience:

Minimum 5+ years of experience across roles such as product, engineering, growth, operations, consulting, customer success, sales, or analytics. Not a Traditional Business Background:

We are not looking for founders whose experience is limited to offline retail, trading, or non-tech services.

Strong Signals (Nice-to-Have) Built or shipped a SaaS product (B2B preferred) Worked in high-growth product companies or startups (0→1 or scaling phase) Strong comfort with data (funnels, cohorts, retention, activation metrics) Experience with customer-facing workflows: sales/support/ops/process design Familiarity with AI/LLMs, automation, integrations, or systems thinking Evidence you can lead without authority and execute through ambiguity.

This role is not for: People looking for a heavily structured environment People who want a “title first” before doing the work People who cannot be hands-on, especially with AI.

This is for people who want to build again — with a team, distribution, and real customer volume already in place.