Oracle CPQ support engineer

About the Company:

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernisation, and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: Oracle CPQ support engineer Location: Pan India Experience: 5+ yrs Job Type: Contract to hire Notice Period:- Immediate joiner

POSITION OVERVIEW : Oracle CPQ support engineer POSITION GENERAL DUTIES AND TASKS: Experience with CPQ rule engines and constraint solvers (e.g., industry-specific configurators). Strong functional understanding of product configuration, pricing, discounting, constraints, and BOM management. Experience with CRM (Salesforce preferred) and ERP integrations; familiarity with REST/SOAP APIs, JSON, and XML. Proficient with ticketing and ITSM tools (ServiceNow, Jira) Basic scripting / query skills: SQL, Python, or JavaScript for automation and data manipulation. Monitor CPQ performance and usage, identify bottlenecks, and implement performance tuning. Troubleshoot CPQ integrations with CRM (Salesforce), Oracle ERP, PLM, pricing engines, and middleware (APIs, ETL). Triage, troubleshoot, and resolve CPQ incidents and service requests via ticketing systems (ServiceNow/Jira). Escalate complex issues to development or vendor support as required.