Invoice to Cash (Collections)- Assistant Manager

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Assistant Manager, Collections We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast-paced business environment while being a good great teammate and should have led a team size of ~20 to 25 people. Responsibilities • You need to lead all the activities related to Cash domain • Balance Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Dispute Balancing related to invoice, cash and collection issues • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region leve. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards • Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects) • Timely and effective communication with internal departments for issue resolution • Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target • Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash Qualifications Minimum qualifications • B.Com graduation (MBA – Finance preferred) • Meaningful work experience in Cash and Collections Preferred qualifications • Excellent Interpersonal Skills • Proficient in MS Office applications, especially in MS excel • SAP knowledge and experience in generating reports from SAP would be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.