Business Operations Specialist

Title- Business Operations (Finance)

Department- Samsung CTV

Location- Mumbai

Education- MBA(Finance)/CA

Industry Preferred- Digital Ad Tech, Marketing Agencies, Video/Audio OTTs

Key Responsibilities:

Operations:

- Develop, implement, maintain and enforce Sales Operations processes, policies & workflows for the sales and business development teams - Develop and maintain technical products and services documentation including network diagrams, configurations, standard operating procedures, and presentations for various approval and change management boards. - Develop and maintain technical products and services documentation for ad vendor onboarding - Develop and maintain documentation pertaining to business processes, systems operation, product development and other technical processes. - Develop and maintain business guidelines and ensure they comply with internal global policies and external regulations. This involves working closely with Samsung legal, privacy, product and engineering teams. - Onboard and maintain support tools to service the organization (i.e. Salesforce, Operative, JIRA, etc.) - Understand the need for automating process, participation in regional inititatives for such optimization and execute. - Work and adhere to our security policies, procedures and orders.

Commercial and Business:

- Develop and deploy strategy specific to vertical, key accounts/top tier segment client. - Understand the product feature and devise a plan for GTM, pricing, yield and SOP for Sales and Solution Team. - Review and set up the business deals T&C’s - Co-ordinate subsidiary deal reviews of Content Partner (Smart TV Appliccations) deals. - Identify opportunities for that will lead to an increase in sales or reduction in costs - Create, maintain, and distribute up-to-date departmental reports as requested

Insights and Automations:

- Identify opportunities for automating reports, KPIs and work closely with Analytics team for implementation - Participate in global and regional projects related to Analytics/Insights with thorough understanding, UAT and releases.

What we need for this role

To be successful, you will possess the following skills and attributes:

- Strong verbal and written communication skills - Experience in business analysis. - Strong understanding of digital media, advertising and consumer electronics - Strong problem-solving skills such as prioritization, critical thinking and hypothesis development - Ability to craft complex, first of their kind deals and business models - Proficiency with MS office tools in particular Excel and Powerpoint. - Proficiency with Salesforce

What does success look like?

- Detail orientated mindset, comfortable navigating complex contractual obligations and ensuring systems are followed that meet agreed contractual obligations. - Proactive business mindset, driving business opportunities through to completion. - Supporting Business Development and Product Management teams in establishing sustainable, revenue generating commercial partnerships that enhance our products. - Outstanding multi-tasking and teamwork capabilities.