Senior Technical Writer

Greetings from P360..!

About us :

P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.

Job Description We’re searching for an experienced technical writer to join our team and help take our customer/client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, engineering, and/or writing documentation in a regulated environment. You have the ability to evaluate and analyse complex information and a natural desire to help people understand things that are hard to understand.

Objectives of This Role Strong writing and editing skills with meticulous attention to detail Deep understanding of regulatory requirements (FDA, ICH) for creating documentation in regulated environments Strong proficiency in MS Office tools, including Word, Visio, and SharePoint Ability to manage projects, collaborate effectively with subject matter experts (SMEs), and meet deadlines in high-pressure pharma/biotech environments Develop comprehensive documentation that meets organizational standards Obtain a deep understanding of products and services to translate complex information into simple, polished, and engaging content Write user-friendly content that meets the needs of the target audience, turning insights into language that sets users up for success Develop and maintain detailed databases of reference materials, including research, usability tests, and design specifications Evaluate existing content and develop innovative approaches for continuous improvement

Daily and Monthly Responsibilities Research, outline, write, and edit new and existing content while working closely with cross-functional teams to understand project requirements Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify documentation repositories, revise and edit existing content, and determine optimal solutions for data compilation and centralized storage Research, create, and maintain information architecture templates that uphold organizational and legal standards and enable easy data migration Develop content in alternative media formats for maximum usability, ensuring a consistent and cohesive voice across all documentation

Skills and Qualifications Bachelor’s degree in a relevant technical field 5+ years of industry experience as an effective technical writer Experience writing documentation in a GxP environment and in support of validated applications, including requirements and design specifications, test protocols, validation plans, and validation reports Strong understanding of GxP regulations (GMP, GCP, GLP), FDA regulations, and compliance standards Meticulous attention to detail and a high level of accuracy Proven ability to quickly learn and understand complex topics Previous experience writing documentation and procedural materials for multiple audiences Superior written and verbal communication skills with a strong eye for detail Experience working with engineering teams to improve user experience, including design, UI collaboration, content refinement, and creation of visuals and diagrams for technical support content

Preferred Qualifications Proven ability to handle multiple projects simultaneously with effective prioritization Firm understanding of the systems development life cycle (SDLC) Previous software development experience Certification through the Society for Technical Communicators Experience using XML tools to create documentation

Perks & Benefits Permanent work-from-home opportunity Flexi Week culture (5 days / 9-day fortnight) Fixed internet allowance Other benefits

Note : We will contact candidates who fit the current requirements. If you are not contacted, your information and resume will be kept in our database, so we can contact you when and if we have similar vacancies in the future.