Customer Care Executive

Customer Support Executive –

Night Shift

(Inbound Voice)

- Location Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

- Night Shift aligned with U.S. time zones - Days Off: Fixed weekends – Saturday & Sunday - Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

- Handle inbound voice calls from U.S. Healthcare service/customers—

no sales, no targets. - Resolve queries professionally and accurately, ensuring timely issue resolution. - Listen actively, empathize, and provide clear, personalized support.

Requirements

- Strong communication skills in English (verbal & written), preferably US accent-neutral. - Minimum 12th pass; graduation or diploma is a plus. - Comfortable working night shifts in U.S. time zones. - Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Benefits

- In-hand Salary:

₹15,000–₹19,000 per month - Travel Allowance + Subsidized Meals - Free Cab Drop after night shift - Attendance Bonus: ₹1,000 per month - Annual Performance Bonus: Up to ₹15,000 - PF & ESI coverage

Interested candidates are encouraged to apply immediately: Call or WhatsApp:

HR Priyanka 7428037325