Project Lead

Project Lead (SaaS MetalCloud)

Location: Kolkata HQ, with frequent pan-India travel

Experience: 3–5 year

About NowPurchase

At NowPurchase, we’re on a mission to digitally transform the metal manufacturing industry—one foundry at a time.

Our vision is bold:

To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.

Our flagship SaaS platform MetalCloud is at the heart of this revolution—bringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.

We’re not just building software.

We’re redefining how an entire industry thinks, works, and grows.

Why This Role Exists

As MetalCloud expands rapidly—onboarding 10+ new projects every year—the need for a strong Project Lead has become critical.

This role is being created to:

- Manage and implement custom projects with precision and speed with Optimum resource consumption. - Align every stakeholder—from Sales to Product to Tech—to a single execution plan - Ensure customers realise actual, measurable value from the solutions we deploy - Build a repeatable, scalable project implementation engine - Reduce effort, increase efficiency, and deliver a consistent customer experience - This role carries large ownership, high visibility, and direct impact on the success of every custom project we deploy.

What the Role Looks Like

As a Project Lead, you become the face of NowPurchase for customers after the sale closes.

You will:

- Take complete ownership of custom project implementation - Work cross-functionally with Sales, Product, Tech, and Customer Success - Ensure the earliest possible go-live with efficient resource management - Build trust, confidence, and long-term relationships with customers - Ensure customers actually use MetalCloud and realise value from it

This is a hands-on role—ideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems

Job Summary (TL;DR)

We’re looking for a 3–5 year experienced B2B Implementation Leader, preferably based in Kolkata, who can take full ownership of project success—from kickoff to renewal & so on.

Key Responsibilities

1. Project Implementation

- Execute the implementation of projects across regions (South, West, East, North) - Frequently travel for high-value accounts or escalations - Ensure customers go live with minimal delays - Delivery of project under the given constraints ofo Time,Scope,Cost & Quality

3. Onboarding Strategy & Execution

- Plan and manage rollout timelines - Configure workflows as per customer requirements - Ensure seamless coordination between product, tech, and field teams

6. Metrics, Reporting & Performance Tracking

- Track KPIs (activation time, go live tiem) - Share implementation reports with leadership - Maintain complete visibility of project progress across regions

8. Relationship Management

- Build long-standing customer relationships - Celebrate wins, ensure satisfaction, and act as a trusted advisor

Skills & Experience We’re Looking For

Must-Have

- Excellent verbal & written communication skills - Strong organisation, multi-tasking, and problem-solving abilities with full ownership - Bachelor’s degree in Engineering with 2–3 years of B2B project implementation experience - Proven execution capability in distributed/on-site environments with willingness to travel across India - Experience in custom project implementation, industrial automation, or digitisation projects - Familiarity with CRM/CS tools (Zoho, HubSpot, Gainsight) - Attention to detail with ability to work in ambiguity - Understanding of business fundamentals - Vendor management, purchasing, and negotiation skills

Good-to-Have

- Experience with manufacturing/foundry customers - Experience hosting demos, webinars, or check-ins - Experience in industrial SaaS/Projects

Our Hiring Process (Fast & Transparent)

1. Initial HR Conversation 2. Interview with Senior Manager (Projects) 3. Interview with Business Head – MetalCloud 4. Final Round with CEO/CTO

Career Growth Path

Project Lead (MetalCloud) → Project Manager(MetalCloud) → Senior Manager(Projects) d) → VP(Projects) -CXOs

Ready to Join Us?

If you’re excited about working at the intersection of SaaS, manufacturing, project implementation, and customer success—this is where you belong.