Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are seeking an experienced Senior Director of Engineering to lead multiple teams across the US and Bangalore locations and serve as a critical senior leader within the Builders and Partners Engineering (BxP) organization. In this role, you will oversee software engineers responsible for designing, building and deploying end-to-end solutions that accelerate Enterprise readiness for Intelligent Agreement Management (IAM) - you will work with product, partner, research and design teams to address top requirements blocking sales and adoption of strategic IAM Enterprise customers. You will be partnering closely across vertical platform and product teams to enable collaboration and changes needed across IAM product/platform stack for Enterprise solutioning. As a senior leader in Bangalore, you will establish a center of gravity and provide the strategic thinking necessary to maximize the success and impact of Engineering teams. Finally, you will be responsible for attracting key talent and maintaining high performance to ensure BxP remains a best-in-class organization as its presence grows.
This position is a people manager role reporting to the Vice President, BxP, Engineering.
Responsibilities
- Lead and manage multiple Engineering teams responsible for developing features of business or related technology solutions across multiple product/service lines
- Hire and mentor top talent while building a solid engineering organization on a foundation of execution, innovation and learning
- Engineer execution and product delivery while managing the technical debt and upleveling the engineering operational excellence
- Champion the culture, processes, and tools required to maintain a frictionless high-quality development environment while being an expert at agile continuous delivery, DevOps and TDD/BDD
- Dive deep into technology and are on the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
- Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
- Prioritize great user experiences and be a partner to product management and engineering, sales, operations, and other parts of the business
- Be a hands-on technical resource who directs product and technology teams to conceptualize, build and deploy products in a fast-paced agile environment
- Lead geographically dispersed teams - you are an expert at leading geographically distributed and matrixed organizations
- Champion the culture, processes, and tools required to maintain a frictionless high-quality development environment while being an expert at agile continuous delivery, DevOps and TDD/BDD
- Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 15+ years of combined software development & management experience across multiple languages and frameworks or equivalent experience
- 10+ years hands on software development or equivalent experience and present-day coding contributions
- Significant experience leading and managing globally distributed Engineering teams across multiple product/service lines, in a matrix’ed environment
Preferred
- Excellent stakeholder management and communication across time zones and be able to influence senior leaders and align diverse teams
- Demonstrated ownership of production-grade services with high-availability
- You are a master strategist who establishes strategic metrics alongside long range vision for application/use across the domain and works w/ other leaders to aggregate key findings and define strategies to improve technology solutions
- You obsess over customer experiences and will be a strong and trusted partner to product management/engineering, sales, operations, and other parts of the businessYou thrive in a fast paced, execution driven environment
- Prior Experience building end to end solutions in the Enterprise SaaS area
- Hands-on depth in one or more stacks (e.g., .NET, Java, Node/Python) and modern build systems
- Experience leading and collaborating with distributed teams across India and USA
- Experience with distributed backend systems that involved REST API abstraction layers in complex enterprise environments with SOA and ROA or equivalent
- Demonstrated track record of being a change agent, leaving every team and process better than you found it
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
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