Client Relationship Manager

We’re Hiring: Account Manager – Client Servicing (Freelance / In-House)

We’re looking for a

Client Servicing professional

who can act as the

primary communication bridge between clients and our internal team , ensuring smooth approvals, clear feedback flow, and strong client relationships. We are hiring for

two engagement types :

Freelance Client Servicing (Remote) Work from home Payment:

Account-wise / Monthly per client Ideal for candidates already handling multiple accounts

In-House Client Servicing (On-Site) Full-time office role 3 LPA - 5 LPA Direct coordination with clients, strategists, designers & video team Ideal for candidates who prefer structured agency environment

Key Responsibilities Communicate with clients for

content approvals, feedback, and updates Maintain

daily coordination

via calls, WhatsApp, or email Clearly translate client feedback into

actionable internal briefs Follow up internally to ensure

timely delivery Track pending approvals and maintain

client communication logs Build strong relationships and ensure

client satisfaction & retention Support strategy and creative teams with

clear requirement gathering Handle basic issue resolution and escalate when needed

Ideal Candidate Strong

spoken and written communication skills Experience in

client servicing / account management / coordination Comfortable handling

multiple client accounts simultaneously Organized and proactive with follow-ups Agency or marketing background preferred Professional, calm, and solution-oriented

Bonus If You Have Experience working in

digital marketing / social media agency Exposure to

creative approval workflows Ability to understand

basic content or marketing terminology Experience using project tracking tools or CRM systems

Why Join Us? Work with multiple growing brands Structured internal team support Long-term collaboration opportunities Growth-oriented agency environment