Back Office Executive

Company Description Space STEM is an innovative venture builder focused on creating, financing, and guiding cutting-edge technology start-ups globally in sectors such as E-Commerce, FinTech, EdTech, and HealthTech. Rooted in India, with UK and European connections, its highly diverse team of 65 members spans across three countries. Founded by a successful tech entrepreneur, Space STEM excels in bespoke software development services utilizing a wide range of technologies, including .Net, Angular, PHP, JavaScript, Microsoft Azure, and IoT. With a commitment to empowerment, collaboration, and high performance, Space STEM provides an ideal environment for individuals passionate about building start-ups from the ground up.

Key Responsibilities: Manage order processing and order tracking with precision. Provide email/chat support to international clients. Conduct client calls to address queries or provide updates. Work within ERP/CRM systems to maintain accurate records. Liaise effectively with international clients, ensuring smooth communication. Good experience with MS Office suite.

Required Skills: Proven experience in back-office operations, including order management. Proficiency in email/chat-based client support. Familiarity with ERP/CRM systems. Experience in international client communication. B2B business exposure is a plus.

Other Details: Workdays: Monday to Friday. Specific shift timing to be defined. 3:00 PM to 12:30 AM | 4:00 PM to 1:30 AM Job Types: Full-time, Permanent