Lead Business Systems Analyst

Key Responsibilities & Tasks

Lead requirements gathering and solution design for global shipping products and applications. Collaborate with stakeholders including business users, product owners, and development teams. Analyze and document business processes, user stories, and use cases. Translate business requirements into technical solutions in partnership with development teams. Conduct gap analysis and recommend improvements. Participate in the full product lifecycle: concept, development, deployment, and support. Apply Agile and Product methodologies to drive delivery. Maintain clear communication with stakeholders on progress and challenges. Behaviours & Approach Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Proactive and cooperative relationship-building with stakeholders. Adaptability in dynamic and fast-paced environments. Sound judgment and practical decision-making. Work Experience Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Proactive and cooperative relationship-building with stakeholders. Adaptability in dynamic and fast-paced environments. Agile or Lean Projects Rudimentary Project Management Experience

Technical Skills Understand conceptually: Kafka, REST API design (Swagger, OpenAPI Standard) Microservice Architecture vs Mainframe Architecture

FUNCTIONAL / BEHAVIOURAL SKILLS Architecture Thinking Stakeholder Communication Cross-team Collaboration

Sound judgment and practical decision-making.Education & Qualifications Bachelor’s or master’s degree in computer science, Engineering, or related discipline