Operations Intern ( Bangalore) - Paid Internship

About the company:- Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talent for the world’s most advanced technology roles.

About the Role As a Student Engagement Intern at Newton School of Technology, you will play a vital role in driving the admissions process by engaging with prospective students and their parents. You’ll be responsible for lead qualification, follow-ups, and ensuring that every interaction delivers a strong, positive impression of NST. This role is ideal for individuals with strong communication skills, a people-first approach, and a desire to gain hands-on experience in sales and admissions operations.

Key Responsibilities- Reach out to potential students via phone to provide detailed information about NST programs. Conduct follow-up calls to nurture leads and ensure conversions through personalized guidance. Qualify leads based on defined criteria and share insights with the counsellor or admissions team. Maintain accurate and updated records of all communications and lead statuses in CRM tools. Collaborate with the marketing and admissions teams to refine outreach and conversion strategies. Address student queries professionally, ensuring clear communication and timely resolution. Support in scripting FAQs, call templates, and communication workflows. Track and monitor attendance for scheduled sessions, webinar, and workshops. Organize and conduct campus tours for prospective students and parents. Maintain accurate records of attendance, visitor logs, and communication.

Requirements- Currently pursuing or recently completed a Bachelor’s degree in any discipline. Excellent verbal and written communication skills in English and at least one local language. Comfortable making a high volume of calls and managing follow-ups efficiently. Proficient in Google Workspace, MS Excel, and familiar with CRM tools (preferred). Strong organizational and time-management skills with attention to detail.

Skills & Attributes- Strong interpersonal and persuasion skills with empathy and patience. Confident, proactive, and able to handle rejection gracefully. Data-driven and detail-oriented in tracking and reporting performance. Goal-oriented mindset with ownership of assigned leads and outcomes. Fast learner with a positive attitude, adaptable to dynamic environments. Team player with a professional and customer-first approach.

Benefits- Hands-on exposure to pre-sales, admissions, and customer engagement workflows. Opportunity to work closely with admissions, marketing, and operations teams. Learn CRM-based sales tracking and data-driven lead management. Certificate of Internship Completion.