Team Lead

Role:

Team Lead – Operations | Amazon EDSP Last Mile Location:

Bengaluru

About Company DropX Logistics operates large-scale Amazon last-mile (EDSP) delivery stations, focusing on strong metric performance, manpower control, and compliant, scalable operations.

About Role We are looking for a hands-on

Team Lead – Operations

to manage day-to-day activities at a Last mile delivery station. The role focuses on on-ground execution, manpower handling, hiring, training, and ensuring smooth daily operations while maintaining key performance metrics.

Key Responsibilities Manage day-to-day operations of

Amazon last-mile (EDSP) station Ensure smooth execution of dispatch, delivery, and station activities Monitor and drive core Amazon metrics at the station level Handle manpower planning, hiring, and onboarding of Delivery Associates and Station Supervisors Conduct training and ensure proper onboarding of Delivery Associates and Station Supervisors as per SOPs Manage attendance, rostering, and on-ground supervision of delivery teams Ensure adherence to SOPs, safety standards, and compliance requirements Support fleet coordination and basic cost control at station level Ensure loss prevention, COD compliance, and audit readiness Identify and resolve operational issues in real-time Maintain regular coordination with station leadership

Requirements Experience in Amazon last-mile / EDSP operations Experience in hiring, training, and managing field teams Basic understanding of Amazon metrics, compliance, and LP processes Strong execution and people management skills Ability to handle on-ground challenges and drive performance Bachelor’s degree in a relevant field