Assistant Manager Quality and Training

Company Description

LiveSecure Protection Services, based in Vancouver, British Columbia, is committed to delivering top-tier security and protection services across Canada. The company prides itself on its unwavering dedication to integrity, professionalism, excellence, and diversity, customizing its services to meet client needs while exceeding expectations. As a bonded, insured, and licensed organization, LiveSecure aims to provide peace of mind through innovative and reliable security solutions. The company is dedicated to building a safe and inclusive environment for both clients and employees.

Role Description

This is a full-time, on-site role for an Assistant Manager Quality and Training based in Panchkula. The role involves overseeing quality assurance processes, designing and implementing training programs, monitoring team performance, and ensuring compliance with company standards. Responsibilities include conducting audits, developing training materials, and providing regular performance feedback. The Assistant Manager will collaborate with various teams to optimize operational efficiency and maintain high service quality.

Qualifications

Experience in Quality Assurance and Process Improvement Training Development, Facilitation, and Performance Monitoring skills Competence in Team Leadership and Conflict Resolution Strong Communication, Analytical, and Problem-Solving skills Ability to manage multiple tasks and adapt to a fast-paced environment Proficiency in MS Office and familiarity with training tools or software Bachelor's degree in Business Administration, Management, or any related field Preferred: Experience in the security services industry and knowledge of compliance standards