Integration Platform Reliability Engineer

As an Integration Platform Reliability Engineer, you will play a critical role in the success of the company by developing and supporting the platform(s) used for integrations. Most of the business operations of or its affiliates leverage these platform(s).

Your essential job functions will include the following: Develop and maintain platform documentation, training materials and systems documentation. Work with infrastructure engineers to maintain the stability and reliability of the integration platforms. Monitor the performance and availability of the integration platforms, recommend, and implement remediations to issues. Follow and affiliate policies regarding change control and incident management. Keep integration platform toolsets patched and up to date according to the appropriate policies. Assist Integration Specialists with platform inter-operability issues. Work with infrastructure teams to support the infrastructure roadmap. Work with Enterprise Information Security to maintain the appropriate security posture based upon policy and contract requirements. Assist in designing and implementing the Integration roadmap. Recommend, design, develop and implement small and medium scale automations. Help in the development of junior team members.

Project Management: Work closely with functional groups to assure project tasks are completed accurately, timely and with quality. Document project tasks for scope boundaries, high-level requirements, and other aspects as needed. Work with functional staff to develop training materials for Information Technology systems. Business Requirements: Document high-level and detailed business requirements related to required platform capabilities. Communicate business requirements to the Information Technology staff. Collaborate on Information Technology projects with various functional areas and staff to clarify business requirements, answer questions and resolve problems throughout projects and on-going support. Collaborate with team members on the development and on-going use of audits and controls to monitor the daily transmission and collection of EDI/Integration files.

Implementation Management/Change Management: Assist users and Integration Specialists in the review of business requirements. Coordinate work with various functional staff to develop user acceptance test objectives, test plans and test scripts to verify and ensure that business requirements are achieved. Perform system tests and user acceptance tests of Information Technology system changes as agreed with various functional staff in test plans. Maintain technical analysis documents, technical designs, test scripts and test results to verify Integration Platform requirements are understood and addressed completely, correctly, and consistently. Execute unit and integrated system test reviews as appropriate with Information Technology staff. Apply established mechanisms for tracking business requirements throughout the life of Information Technology projects. Use mechanisms to verify all requirements have been addressed completely, correctly, and consistently. Work with various functional and IT staff to apply established change management procedures for Information Technology projects to control scope. Facilitate documentation and approval of requirements changes of either a business or technical nature, during Information Technology projects, using change management procedures. Perform production implementations, some of which may require after hour activities to complete.

Other Responsibilities: Timely and accurate time and status reporting. Adherence to security policies. Other Duties as Assigned

Required Skills 3-5 Years experience of maintaining an EDI / Integration platform such as Axway B2Bi Express, Mulesoft, Sterling Integration Suite or similar software (cloud or on premise), including upgrades and applying patches. Experience with scripting languages and techniques (Python, *nix shell, Powershell). Operator level experience with either RedHat or SUSE Enterprise Linux Operator level experience with Windows Server Understanding of networking concepts such as routing, DMZ’s and the functionality of common network appliances such as firewalls and load balancers. Demonstratable troubleshooting skills involving networking, server and application concepts. Knowledge of common file/data exchange protocols (FTP, SFTP, REST, web services). Knowledge of XML and JSON file types. Demonstration of developing improved processes. Strong communication and collaboration skills. Facilitation and negotiation skills. Willingness to learn new skills Ability to manage in a fast-paced environment to meet business needs/deadlines and adhere to project schedule with minimal supervision.

Beneficial Skills: Knowledge of one or more of the following Axway products (B2Bi Express, Transfer CFT, Sentinel, API Manager/Amplify). Understanding of various file types and usage (X12, EDIFACT, flat files). EDI/Integration translations and implementation background. EDI document background: 810, 850, 856, 210, 214 Knowledge of EDI Specific Communication Methods (Odette FTP, AS2). Experience in automation of tasks and automation tools. Basic knowledge of containerization. Basic understanding of cloud computing concepts (AWS or Azure preferred). Working knowledge of Jira and Confluence

Competencies Required: Results Orientation Agility Initiative Influence Customer Focus Learn Quickly Recognize Implications Apply Knowledge

Job Location: Hybrid

Benefits: Flexible Working Style Diversity and Inclusion Learn And Grow Balanced Working Life Flexible work hours Health Insurance

Equal Opportunities Statement: HNR Tech is deeply committed to creating a workplace and global community where inclusion is not only valued but prioritized. We’re proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or any other non-merit-based or legally protected grounds.

Industry IT Services and IT Consulting

Employment Type Full-time