Process Specialist

Hi,

We are Hiring! Location: Pan India Interview process: F2F in Chennai. Role: Process Specialist Experience: 1 to 10 yrs

JD: Job Responsibilities: Communicate with relevant stakeholders on day-to-day operational tickets as per SOP. Deliver on day-to-day process targets in meeting Customer SLAs. Interact with clients as per business requirements. Eye for detail and report out quality measures for the process, also flag key risks if any. Handle process queries and Quality Auditing, upon expertise gained and certification for the same. Ensure Compliance and controllership. Follow the governance mechanism established with the client. Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence.

Work experience, Education Qualification & Soft skills: Bachelor’s degree in commerce, business administration or business management is preferred based on businesses aligned. Minimum B2 level or equivalent in French from any renowned university is mandate.

Interested? Kindly share your CV with siddhi.divekar@ubique-systems.com