Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan)

Job Description — Destination Expert (Holiday Sales-

Europe/ South East Asia/ Japan

)

Company:

Travelexie — A Brand Owned By CYC Group Location:

Kolkata (On-site) Employment Type:

Full-Time Department:

Retail Holiday Sales (B2C)

About Travelexie Travelexie is a fast-growing premium travel brand under CYC Group, specializing in customized international and domestic holidays, luxury experiences, corporate travel, and MICE. We combine deep destination expertise with high-touch service to deliver unforgettable travel experiences

Role Overview We are looking for passionate and target-driven

Destination Experts

who can convert travel inquiries into high-value bookings through consultative selling. This is a

revenue-generating sales role

focused on designing customized itineraries, advising clients, and closing holiday packages.

Key Responsibilities Sales & Revenue Generation (Core) Handle inbound travel inquiries from website, ads, referrals, and walk-ins Consult clients to understand preferences, budget, and travel goals Recommend suitable destinations, routes, and experiences Design customized itineraries and quotations Convert leads into confirmed bookings Achieve monthly revenue and conversion targets Upsell premium hotels, experiences, and add-ons Maintain strong follow-up discipline until closure

Destination Expertise Develop deep knowledge of assigned destinations Advise clients on best seasons, visa requirements, and logistics Suggest unique experiences and value-added options Stay updated on travel trends, supplier offerings, and regulations

Customer Relationship Management Build trust and long-term relationships with clients Handle queries professionally via call, email, and WhatsApp Coordinate with operations team for seamless execution Encourage repeat bookings and referrals

Documentation & CRM Maintain accurate records of leads and interactions in CRM Ensure proper documentation for bookings Track pipeline and forecast sales

Key Performance Indicators (KPIs) Monthly revenue target Conversion rate (Lead → Booking) Average booking value Follow-up effectiveness Customer satisfaction & repeat business

Candidate Profile Education & Experience Graduate in any discipline 1–5+ years experience in travel sales / holiday consulting Experience selling international packages preferred

Skills & Competencies ✔ Strong sales and persuasion skills ✔ Excellent communication (English & Hindi required) ✔ Bengali preferred (for Kolkata market) ✔ Customer-centric approach ✔ Ability to handle high-value clients ✔ Strong negotiation skills ✔ Organized and detail-oriented ✔ Ability to work under targets and deadlines

Preferred Background Travel agency or tour operator experience Experience with customized holiday packages Knowledge of global destinations (Europe, Japan, Southeast Asia, etc.) Familiarity with GDS/booking tools is a plus

Compensation & Benefits Fixed salary + attractive performance incentives High earning potential for top performers Career growth in a fast-scaling travel company Exposure to premium global destinations Dynamic and supportive work environment

Why Join Travelexie? Work with a rapidly growing premium travel brand Handle high-value international clients Strong marketing support & lead flow Opportunity to become a specialist in global destinations Unlimited incentive potential

How to Apply Send your updated resume to:

hr@cycgroup.in Subject line:

Application — Destination Expert (Travelexie)