Collections Executive

Essential Functions:

- Posts customer payments by recording cash, checks, and credit card transactions. - Posts revenues by verifying and entering transactions from lock box and local deposits. - Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers. - Resolves valid or authorized deductions by entering adjusting entries. - Issues Credit memos where applicable. - Resolves collections by examining customer payment plans, payment history; ensures that Accounts Receivable Collections Procedure is adhered to. - Answers customer inquiries. - Prepares reports on receivables, including past due reports. - Continuous follow up with past due customer balances. - Issues customer statements on a monthly basis. - Works closely with Sales Representatives regarding customer account balances. - Utilizes the sales reporting tool (CRM) to extract data and import into NetSuite. - Protects organization's value by keeping information confidential.

Competencies:

- Bachelor’s Degree from an accredited institution in Finance, business, or related field preferred - Minimum 3 years experience in a proven AR role preferred - Organization - Accounting - Data Entry Skills - General Math Skills - Financial Software - Analyzing Information - Attention to Detail - Thoroughness - Reporting Research Results - Verbal Communication