BA Guidewrire-Policy center

About the job

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business outcomes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the multibillion-dollar CKA Birla Group, Birlasoft, boasting a team of 12,500+ professionals, is committed to carrying forward the Group's illustrious 162-year legacy. At our core, we prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, ensuring our commitment to building not just businesses but inclusive and sustainable communities. Join us in shaping a future where technology aligns seamlessly with purpose.

BA Guidewire-Policy center ROLE SUMMARY Sompo is seeking an Insurance Business Analyst to support the IT Non-Admitted Production Support unit for the GuideWire Policy Center – administration system. The role involves monitoring a ticketing system, analyzing incidents and requests, resolving or escalating them, and supporting workflows. The ideal candidate should have 5+ years of business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration solutions. TECHNICAL QUALIFICATIONS 5+ years of business analysis experience in the Commercial Property & Casualty insurance industry. Experience with GuideWire Policy Center is preferred. Experience with integration to external systems. Strong experience with policy administration solutions. Experienced with iterative and agile methodologies; working knowledge of both SDLC & PMLC processes. Hands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is required. Knowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automation. Experience with visualization tools is beneficial. Candidate has experience with troubleshooting system issues.