Sr Executive - Account Management

Job Title:

Senior Executive – Account Management Department:

Client Servicing / Digital Location:

Mumbai, Gurugram Experience:

1–3 years Type:

Full-time

About the Role The Senior Executive – Account Management will be responsible for implementing and supervising digital media activities for assigned brands. The role involves managing day-to-day client servicing, coordinating with internal teams, and ensuring effective execution of digital campaigns. As a representative of the organization, the role holder will contribute to overall brand management by conceptualizing and executing digital strategies that deliver value to clients

Key Responsibilities Formulate and execute engaging digital content and campaign strategies across relevant platforms Manage and supervise the social and digital presence of assigned brands Handle online response management and maintain brand-owned digital properties Engage hands-on across platforms such as Instagram, Facebook, Twitter/X, LinkedIn, YouTube, blogs, forums, websites, and mobile apps Collaborate with internal teams (creative, media, tech, ORM, SEO) to execute campaigns Assist in strategy formulation by providing creative input and insights from consumer engagement Track KPIs and prepare performance reports for campaigns Plan monthly and quarterly campaign calendars Stay updated with changes in platform features and digital trends Manage partner websites and third-party platforms Guide and support Digital Media Executives Act as first-level point of contact for clients Coordinate with influencers, vendors, and partner agencies Attend on-ground events and workshops when required Conduct regular research on digital trends and best practices

Qualifications Graduate/Postgraduate in Mass Media, Marketing, Advertising, Communication, or related field Certification in Digital Marketing / SEO / SEM / E-commerce is a plus 1–3 years of experience in a digital, social, advertising, or media agency

Technical Skills Strong proficiency in English (written and verbal) Good understanding of digital marketing and social media platforms Knowledge of content marketing principles Strong analytical and reporting skills Ability to manage multiple projects and deadlines Familiarity with media workflows and online tools

Behavioural Skills Eagerness to learn and adapt Strong team player with collaborative mindset Comfortable working under pressure and tight timelines Open to feedback and continuous improvement High attention to detail Passion for digital advertising and marketing

What You’ll Get Exposure to leading brands and campaigns Opportunity to grow into Account Manager role Learning across creative, strategy, and media teams Fast-paced and dynamic work environment