Associate Salesforce Consultant

About Clientell AI

Clientell AI is building the future of Salesforce administration. Our AI agents enable organizations to manage their Salesforce instances without traditional admins, serving enterprise customers across manufacturing, healthcare, SaaS, and financial services. We are a fast-growing, funded startup with 13+ enterprise customers and 2,000+ users globally.

About the Role

This is a client-facing role at the heart of our delivery engine. As our 2nd Salesforce Consultant, you will work directly with US-based enterprise customers to understand their business requirements, design digital transformation plans, and collaborate with our development team to build and execute Salesforce implementations. You will not just gather requirements — you will own the entire outcome, from strategy to delivery.

This role involves aspects of program management, stakeholder communication, and hands-on Salesforce expertise. You will be instrumental in building our consulting practice from the ground up alongside the founding team.

Key Responsibilities

- Engage directly with US-based enterprise customers to understand business needs, pain points, and Salesforce requirements - Create comprehensive digital transformation plans and implementation roadmaps for customers - Work closely with the development team to translate requirements into technical solutions and ensure successful delivery - Manage end-to-end project execution including timelines, stakeholder communication, and deliverable tracking - Serve as the primary point of contact for assigned customer accounts, building long-term relationships - Conduct discovery sessions, requirement workshops, and solution presentations with customer stakeholders (including CXO-level) - Document requirements, solution designs, and implementation plans to a professional standard - Leverage AI tools (ChatGPT, Claude, etc.) to improve efficiency in research, documentation, and problem-solving

Requirements

Must Have:

- 1 to 3 years of hands-on Salesforce experience in any capacity: Admin, Developer, Consultant, Business Analyst, RevOps, or similar - Strong working knowledge of the Salesforce platform including configuration, customization, and core modules - Excellent spoken and written English — you will be on calls with US-based CXOs and stakeholders regularly - Proficiency with AI tools such as ChatGPT and Claude, with solid prompting skills - Strong communication and presentation skills with the ability to simplify complex concepts - Self-starter mindset with the ability to work independently and take ownership of outcomes

Nice to Have:

- Experience with Salesforce CPQ (this is a significant plus) - Technical degree (Engineering, Computer Science, or related field) - Prior experience in a consulting firm, system integrator, or customer-facing delivery role - Salesforce certifications (Administrator, Platform App Builder, Consultant, etc.)

What We Offer

- Competitive compensation: INR 12 to 15 LPA - ESOP consideration in a fast-growing, funded startup - Comprehensive health insurance - Direct exposure to US enterprise customers with potential travel to the United States - Opportunity to be the 2nd consultant and build the practice from scratch alongside the founding team - A genuinely collaborative, no-bureaucracy startup culture — we work hard and value results over face time

Additional Details

- Location: In-office, Bangalore (HSR Layout) - Some late-night calls will be required to accommodate US timezone customers - Potential travel to the US based on customer requirements - Notice period: Must be under 45 days (30 days preferred)

Referrals are always welcome.