Customer Service Representative

Technical Customer Support

Location- Mumbai

Company- Teleperformance

Employment Type- Full-time

Working Days- 5 days rotational

About Teleperformance-

Teleperformance is a global leader in digital business services, providing customer experience management, technical support, customer care, and back-office services to leading international brands. Operating in multiple countries worldwide, Teleperformance is known for its people-first culture, career growth opportunities.

Eligibility Criteria-

Qualification: HSC / Graduates Experience:

6 months of any experience (for experienced candidates) Graduate freshers can also apply

Salary-

Graduate Freshers: ₹24,000 per month Experienced Candidates: ₹28,000 per month

Job Responsibilities-

- Provide technical support for laptops and printers (North America customers). - Diagnose and troubleshoot hardware and software issues. - Assist customers via voice process. - Ensure high customer satisfaction and resolution within SLA. - Document customer interactions accurately in the system.

Required Skills-

- Basic knowledge of laptop & printer troubleshooting. - Good communication skills (English mandatory). - Basic computer and technical knowledge. - Problem-solving and customer-handling skills.

Send your CV's on:

1. HR Khushi- khushi.bhati1@teleperformancedibs.com - 9799511225 2. HR Shaizeen- shaizeen.pirjade@teleperformancedibs.com - 7045050321